Tips for Finding a Home Care Agency

Licensing and Certification

  1. Is it listed with the Department of Human Resources (DHR) or the Healthcare Facility Regulation (HFR) in the state?
    Tip: This will show whether or not the agency is licensed and certified.
  2. Does a state or re-certification agency conduct re-certification for this agency periodically?
  3. How long has the provider been serving the community?
  4. Is the agency listed with the Better Business Bureau that covers the area?

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